At Nerve and Mind, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with applicable laws. By using our services, you consent to the terms outlined here.
1. Information We Collect
We may collect personal information in various ways, including:
- Contact Information: Name, email address, phone number, and mailing address for appointment scheduling or service inquiries.
- Health Information: Medical history, current health concerns, and treatment details, provided by you or your healthcare provider, to deliver effective mental health services.
- Payment Information: Financial details for billing purposes.
- Technical Data: IP addresses, browser type, and other technical information collected through cookies or similar technologies for website optimization.
2. How We Use Your Information
Nerve and Mind uses personal data to:
- Schedule and manage appointments.
- Provide personalized mental health and neuromodulation services.
- Process payments and handle billing.
- Improve our services and website functionality.
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not share your personal information with third parties, except:
- With Healthcare Providers: When necessary for collaborative care and only with your consent.
- With Service Providers: For processing payments or improving website functionality under strict confidentiality agreements.
- For Legal Compliance: In response to a court order or as required by law.
4. Data Security
We employ administrative, technical, and physical safeguards to protect your data. Our team is trained on data privacy to ensure your information remains confidential.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal information held by us.
- Withdraw consent where data collection is based on consent.
- Restrict or object to certain data uses. To exercise these rights, please contact us at nerveandmind.rnc@gmail.com.
6. Retention of Information
We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.
7. Cookies and Online Tracking
We may use cookies to collect website usage data, enhancing user experience. You can disable cookies through your browser settings.
8. Policy Changes
Nerve and Mind reserves the right to update this Privacy Policy as needed. Changes will be posted on our website with the updated effective date.
9. Contact Us
If you have questions regarding this Privacy Policy, please contact us at:
Address: 1st Floor AC Market, Church Complex, Main Road, Ranchi
Email: nerveandmind.rnc@gmail.com
Phone: +91 96934 93036
